HELP TOPICS & FAQ's for GO CONFERENCE CALL
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| PARTICIPANT INSTRUCTIONS |
Conference Dial-In
Instructions »
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| MODERATOR INSTRUCTIONS |
Conference
Dial-In Instructions »
Conference
Web Control Instructions »
Conference
Recording & Playback Instructions »
Conference Q&A
Mode Instructions »
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| GO CONFERENCE CALL FREQUENTLY ASKED QUESTIONS |
1. How do I get a free conference call account?
2. How long will my conference call account be valid?
3. Is this free conference call account really free?
4. What's the catch?
5. Can I record my conference calls?
6. Is there a limit to the number of conference calls I can make?
7. How many callers can I have on a conference call?
8. Do you sell my email address?
9. Can I use a calling card to dial the GoConferenceCall bridge?
10. Is this a VoIP or Internet-based service that uses my Internet
connection?
11. Can international callers access the conference calls?
12. Do I have to sign a contract?
13. Can I have more than one moderator on a call?
14. Will the Mute All (##) command mute moderators on the call?
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1. How do I get a free conference call account?
Simply sign up with GoConferenceCall.com for an account and you will be given a
dedicated phone number, access code and recording password. When you sign up
for an account, you will receive detailed instructions on how to use the
conference call service.
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2. How long will my conference call account be valid?
Your Go Conference Call account does not have an expiration date. The
Conference ID and Dial-In Number are valid indefinitely.
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3. Is this free conference call account really free?
Yes. GoConferenceCall.com will never charge you for our conferencing services.
The only charges that apply are the normal long distance fees charged by your
long distance provider.
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4. What's the catch?
There is no catch. There are no hidden fees, no advertisements to listen to, no
contracts, no sales pitches, no privacy issues, and no limitations. It truly is
a free conferencing service with no gotchas.
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5. Can I record my conference calls?
Yes you can. All GoConferenceCall.com accounts offer free recording of your
conference calls. The recorded calls are stored on the bridge as WAV files for
approximately 30 days and can be listened to over the phone, through the Web
Control Panel (Plans 2 & 3) or downloaded to your computer. For more
details, please
see this help file.
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6. Is there a limit to the number of conference calls I
can make?
No. You can make unlimited conference calls with your account. There are no
limits on the number of conference calls or the amount of time you use with
GoConferenceCall.com.
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7. How many callers can I have on a conference call?
You can have up to 500 callers on a single conference call. If you need to
accommodate a group larger than 500, please
contact us and we will make special arrangements to support your
conference call.
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8. Do you sell my email address?
Absolutely not. GoConferenceCall.com will never give your personal contact
information to any third party. Period.
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9. Can I use a calling card to dial the
GoConferenceCall.com bridge?
Yes.
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10. Is this a VoIP or Internet-based service that uses
my Internet connection?
No. GoConferenceCall.com uses a Public Switched Telephone Network (PSTN)
conferencing service that utilizes your regular telephone.
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11. Can international callers access the conference
calls?
Yes. Standard international long distance rates apply to any callers outside
the United States. There is no charge from GoConferenceCall.com. All charges
are standard fees from the individual participants' phone service providers.
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12. Do I have to sign a contract?
You never have to sign a contract with GoConferenceCall.com.
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13. Can I have more than one moderator on a call?
Yes. You can have as many moderators as you want. Simply give all the moderators the same Moderator PIN
assigned to you when you created the account. Everyone using this moderator PIN will have moderator
status on the call. This will also allow multiple moderators to access and use the Web Control Panel.
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14. Will the Mute All command (##) mute moderators on the call?
No. If you have one or more moderators on the call, they will not be muted when the Mute All command is used.
This is a convenient way to enable a panel of speakers in a conference call. The panel members join the
conference call using the Moderator PIN and then all other participants are muted when the moderator presses
## on the phone keypad. This allows the panel members to speak freely while the other participants can
listen but not speak. A muted participant can raise their hand by pressing 11 on the phone keypad. For more
information on this Q&A mode, please click here.
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